Moving office can be a stressful task at the best of times. There are so many things to consider: removalists, leases, office layout and most importantly, IT systems.
Understand What You Currently Have
When moving office, it’s very important to understand what you currently have so you know what’s required at the new office. It’s like a jigsaw puzzle—you need to take the puzzle apart and put all the pieces back together again. We can provide a free IT audit and hardware assessment to help you understand what you have and what you need.
Biggest Mistakes Businesses Make
It is very important to make sure you order phone lines or internet services as soon as possible. Leaving it too late is one of the biggest mistakes businesses make when planning to move office.
If you’re moving into an established office/building, there is a big chance that the infrastructure is in place. In that case, ordering phone lines and an internet connection shouldn’t be too much of an issue.
Allow four to six weeks from the time of ordering the services until they are active and provisioned at the site. This time frame can blow out when moving into a newly established building where the services are not established.
Workarounds If You Have to Move Quickly
If possible, best practice is to make sure the services are installed and active before moving office, especially for larger organisations.
For smaller businesses that have no choice but to move, a temporary diversion of the main phone number to a mobile is an option. For internet access, setting up a wireless router (which will be slower than your current connection) can get you out of trouble in the short term if the internet services are yet to be installed.
Top Tips to Consider When Relocating (While Causing Minimal Disruption to Your Business):
1. Internet Service
Is your office NBN ready or will you be moving from an older system to the NBN? With this in mind, you will need to ensure your current router is able to support NBN otherwise you may have to purchase a new one.
If you are using the same Internet Service Provider (ISP), ensure they are aware of the move so they can have the internet on as soon as you settle into your new office.
Allow four to six weeks for ordering an internet service. This may take longer if services are not readily available.
2. Phone Lines
Will you be upgrading your phone plan or changing ISP, or will you be using the same provider and hardware? Ensure your ISP is on board with your relocation and allow four to six weeks to guarantee a smooth transition.
3. Adequate Power
Is there adequate power in the new communications rack to run all your IT equipment? If not, power rails will need to be installed.
4. Communications Rack
Is there a comms rack at the new office? If not, you will need to order a communications rack around the same size as the current communications rack you are using.
Are you able to relocate your current UPS or do you need to purchase a new one?
6. Air Conditioning
Make sure the room the equipment is located in air conditioned 24/7. Depending on the amount of IT equipment you have and the size of the room the equipment is located in, you will need to consider air conditioning options.
Is shelving required in the new communications rack? You might be able to use the shelving in your current rack, otherwise you will need to order more based on your needs.
Is the communications rack lockable or is it located in a lockable room? Security of your IT equipment is very important to protect it from malicious damage.
9. Data Outlets
How many workstations will you need and how many data outlets to each one? This will usually require a floor plan, so during the move computers and phones can be setup at the correct location and the correct ports patched to the switches or PABX.
10. Backup Data
Moving equipment can by messy and fiddly. We recommend making a backup of all onsite servers (if you have any before your move) to ensure that no data is lost in the transition.
Boost IT have assisted with IT relocation of many businesses over the last 15 years. If you need assistance, call us now on 1300 494 142 or say [email protected].