Why choose Boost IT?
Responsive, knowledgeable support
95% of client service requests are responded to within 15 minutes. Clients consistently praise the Boost IT team for clear communication, fast response times, and technical expertise.
100% Australia-based team
Boost IT is 100% Australian‑owned with a fully Australia‑based team. This ensures local expertise, clear communication, and confidence that your systems and data are supported within Australia.
Fairer, transparent pricing
Our cost-effective on-demand model offers better value than most providers who charge per user or device. Boost IT’s managed IT plans offer comprehensive IT services and detailed monthly reports, making it easy to track usage.
No lock-in contracts
Work with us on your terms. We offer flexible managed IT services without binding contracts, supported by a straightforward and transparent approach.
Mission driven approach
Boost IT’s mission is to create smooth‑running IT environments, simplify technology, and resolve issues quickly and with care.
Proven track record
With an average 5‑star rating on Google, Boost IT has a strong track record of delivering reliable service and high customer satisfaction. Our reputation reflects long‑term client trust.
100% On-Shore
All of our team members reside in Australia and we maintain a local first supplier procurement policy to ensure we provide maximum support for our local economy.
Our Core Values
We are straightforward
We deliver tailored support and solutions clients can easily understand.
We are trusted
We make promises we keep to each other. We give clients the confidence to perform through a trusted process based on specialised IT knowledge, high service levels and operational integrity.
We are considered
We are thoughtful. We embrace inclusivity, explore solutions from many perspectives, and encourage open collaboration, constructive feedback, and diverse opinions.
We are driven by passion
We are driven to create strong client partnerships and outcomes by putting care, quality and passion into our processes.
Our Mission
Create
a smooth-running IT environment to reduce risk and costs from disruptions through system failures.
Simplify
technology and help our customers identify ways to boost their business capabilities and productivity.
Solve
IT issues fast, with care and generosity, so our customers get help when they need it.
Giving Back
Each year, the Boost IT team get to do something really special. Our team nominates and then votes for a fantastic Aussie charity to throw our support behind.
This year, we’re absolutely stoked to announce that we’ve chosen OrangeSky Australia! These legends do incredible work helping people experiencing homelessness and hardship right across the country. They provide vital services like free laundry, warm showers, and, just as importantly, genuine conversation. We’re incredibly proud to stand with Orange Sky and help them continue their efforts.
Sustainability
Our approach to environmental impact is carefully considered. Since 2020, Boost IT has selected Hub Australia as our office space partner for all our locations for three reasons:
Carbon neutral certified
100% of the carbon emissions in our workplaces are offset. Certification was completed through the Government-led certifier Climate Active, Australia’s most rigorous and credible certifier.
Workplace wellbeing
All spaces are designed to promote productivity and enhance the wellbeing of our staff and guests, including outdoor spaces, natural light and greenery.
Central location
To promote staff use of public transport, our offices are centrally located within the CBDs of Sydney, Brisbane, Melbourne, Perth, and Adelaide.
