Managed IT Services Plans & Pricing

Reduce risk and costs from disruption through system failures and improve productivity.

Boost IT provides managed IT services in Brisbane, Sydney and Perth (on-site service) as well as remote service Australia wide. IT solutions are tailored for businesses with 5-100 staff, and our flexible managed IT services model adapts to your daily situation.

From IT support & help desk solutions to strategic IT systems advice that meet your organisation’s objectives, our solutions give you access to expertise through a virtual IT department.

Buy better technology with procurement advice and assistance in purchasing specialist IT equipment. We also manage infrastructure including servers, switches, wireless devices, firewall, storage and more.

If you’d like to speak to us about small business IT support & fixed price managed IT services pricing, please call us on 1300 494 142. Boost IT has been providing business IT Services since 2004. We are a Silver Microsoft Partner and offer affordable technology services tailored to suit your needs.

When these companies need help with their technology, they call Boost IT.

Although we have large clients like FedEx and TNT, most of our clients are small Australian businesses. We provide remote support so we do have clients across Australia, as well as in New Zealand.

We pride ourselves on delivering exceptional service, but you don’t have to take our word for it. Read our customer reviews.

Yes. Remote (Help-desk) and onsite IT support is included. Onsite IT support service is available in Brisbane, Sydney & Perth.

Get help when you need it without having to wait for approval delays. Rather than paying per-user or per device monthly fees, only pay for what you use.

Yes. We provide onsite small business IT support in Sydney, Perth and Brisbane.

The minimum onsite service is 2 hours. After 2 hours, time is charged in 15 minute increments.

All Helpdesk support is a minimum 15 minutes so our technicians will try to assist you remotely if possible.

It’s crucial for us to understand the nature of your business. We adapt our approach to your unique situation, providing tactical and practical services rather than “flavour of the month” products.

We usually start with getting your IT environment to run smoothly. We facilitate services in a professional environment and ensure your staff have the right tools to do their jobs efficiently.

Yes. Improve security, compliance, and efficiency with our proactive solutions and maintenance.

We protect and forewarn clients from recently identified issues by taking immediate action on their behalf when necessary. Get notified and take advantage of new or alternative technologies to improve efficiencies or budget savings.

Schedule an IT review. Our technical specialists will assess what you have, how it’s being used, what your goals and your needs are. After consideration and sometimes further consultation, they will recommend a strategy based on your budget.

You don’t have to use all 4 hours in one go. You can split it between multiple visits. Onsite service is a minimum 2 hour charge, so you can split it between 2 onsite visits.

Coverage is within our business hours, 8:30am to 5:30pm on week days.

We can cater to after hours requests. Additional charges apply.

Yes! We already help many MSPs with on-site IT services.

Are you an IT Managed Service Provider with a client outside of your work zone? Is your client expanding to Perth, Brisbane or Sydney and you don’t have staff in those cities?

If your client needs on-site IT support, we provide a white label service. Pricing starts at $150 per hour. Contact us for more details.

We handpick our techies for their expertise, friendliness, and ability to simplify technology for our customers. Plus, we’re quick, efficient, and aim to cause minimal disruption for your business.

Our mission is to solve IT issues fast, with care and generosity, so customers get help when they need it.

Experience our 5-star rated service! Phone calls and meetings with us are fun and easy. We’re here to listen and help you with any tech or website problem you have.

Most of the time, yes. Although it depends on the circumstances and the complexity of your business needs.

At times we work closely with our trusted partners to bring our customers the right expertise. While we are business technology experts, IT is a large, complex field and our team simply cannot be experts at everything. We have a range of partners and freelancers who we select carefully to fill in the gaps. They are usually people we’ve worked with for years who have gained our trust.

Yes. We’re a reliable team who want to be with you for years to come. If we make a promise, we will deliver.

We believe in exceptional service for long term partnership. Our team of technical experts have consistently delivered 5-star rated service to hundreds of Australian companies. Many of whom we are now an integral part of their normal business operations. We have customers that have selected us as their technology partner for more than a decade.

Rarely, there have been occasions when extenuating circumstances outside our control caused a missed deadline. If this happens, we will over-communicate any delays as soon as we know, and continue doing so regularly until the job is 100% complete.

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5.0

Based on 60 reviews

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Yes. All prices are quoted in Australian dollars and include GST.

No. We have been in business since 2004, and have never charged travel or call out fees.

You can complete payment online via Direct Bank Transfer or via credit card. Note, payment via credit card attracts a 2% card processing fee.

You sure can. Boost IT customers stay because they want to, not because they have to.

Although we hate to see our friends leave, you can easily move to another provider at any time. We don’t lock you into any contracts or surprise you with nasty exit fees.

We have a peace of mind guarantee. If you’re not satisfied, we offer a full refund on the Introductory 4 Hour Prepaid Plan within 7 days of purchase.

Prepaid Plans involve purchasing a bunch of hours upfront to gain a reduced hourly rate. The huge benefit of pre-paying is our services will be charged in 15 minute increments and you have access to our IT Department, on demand. Prepaid Plans allow you the “on tap” flexibility to use the hours as you please without approval delays.

The “Post Pay” option allows you to pay as you go. Time is charged in hourly blocks and minimum hourly charge is $150. We do not charge call out or travel fees.

If you’re an existing customer with us and need more hours, top up your Prepaid Plan at any time with an add-on block of hours.

Additional time comes in 5-hour and 10-hour blocks that can be purchased in multiples. Unused time rolls over and never expires if you stay on a plan.

You hit “Reply All” and accidentally send a sensitive email to all staff. With your heart up in your tonsils, you ring us and ask whether it can be undone. We know who you are. Your phone number is probably stored on our mobile. We speed talk you through recalling the email. You can breathe again. It’s a 6 minute IT support phone call.

Instead of paying $150 (minimum hourly charge), you pay $32.50 if you have a 10 Hour Prepaid Plan.

Usually, yes. We will undertake a complete assessment of your IT infrastructure and after careful consideration, recommend solutions to match your budget and goals.