Managed IT Services

Get award winning fixed price, scalable local IT cover with on-site support in Sydney, Brisbane, Melbourne, Adelaide & Perth. No lock-in contracts.


Best Managed Service Provider

Cloudtango Managed Service Provider Award 2022

Award Winning Technical Excellence, Innovative IT Solutions & Service

“Through the selection process, we have reviewed 223 different types of certifications, case studies, endorsements, and up to eight years of data. With the world becoming more digital, a high standard of IT services is ever more critical for businesses to stay competitive. With this in mind, we selected Boost IT due to its strong commitment to excellence and customer satisfaction.”

– Jordi Vilanova, Managing Director at Cloudtango

About our Managed Services

A managed IT service that adapts to your daily situation and the model that best fits your business. Boost IT provides tailored Managed IT Services and Business IT Support with proactive solutions for small businesses with 5+ staff.

Australian Help Desk

All our friendly technicians and staff are based in Australia. We are a family owned Australian business, and know the value of exceptional service. Get a local IT team to handle the maintenance, monitoring, and careful management of your system to operate at its peak performance.

We make switching easy!

Changing IT providers doesn’t have to be hard. Our process is seamless and we project manage the transition so your business is not aversely impacted. We will support you through the process and communicate directly with your existing IT provider.

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Our Clients

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See how Boost IT can build more capability in your business.

Better Technology - Unlock more productivity with tailored Managed IT solutions.
Local IT Support - Australia-based technicians working as an extension of your team.
Security - Effective mitigation against cyber security incidents.

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Managed IT Services Plan Inclusions

Our comprehensive range of business IT support, office technology and website services are available on tap.

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Help Desk & Technical Support

Remote IT Support via our Australia-based Help Desk. Speak with outstanding technical communicators.

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On-site IT Support

Onsite IT support in Brisbane, Sydney, Melbourne, Adelaide and Perth. No call out or travel fees.

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Cyber Security & Compliance

Best practice solutions to secure your network to mitigate against cyber security incidents.

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Cloud Computing & Storage

Set up and management of your cloud solutions including disaster recovery & security.

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Microsoft 365

We help you operate, install, configure, and maintain the applications or platforms of this powerful cloud service.

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IT Procurement

Simplified and vendor agnostic IT procurement advice for your custom hardware, software and licencing requirements.

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Business Grade Email

Management of your email solutions for security and improved productivity.

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Network Management & Monitoring

Set up and monitoring of office networks.

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WiFi Network

Get seamless WiFi connection. We setup reliable WiFi, install mesh coverage & speed-up your WIFI network.

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Internet Solutions

Optimise your internet connections. Whether you need higher speed or fast installation we can help.

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Remote Work Solutions

Refer to us for setting up online services or cloud applications for work accessibility while on the go.

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Website Services & Management

WordPress website services including security configuration, software upgrades & maintenance, content updates, and page load performance & speed.

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We manage your IT for your peace of mind

Boost IT ensures that your business IT infrastructure operates more efficiently and securely. We are a Silver-Certified cloud and small business solutions provider for Azure, Microsoft 365, Teams, and many other products.

We are also partnered with the Australian Cyber Security Centre (ACSC) through the Joint Cyber Security Centre (JCSC) program.

We keep your system operating at its peak performance with constant monitoring, maintenance and careful management.

If you have any questions about our support and pricing for this premium service, please contact us.

Learn more

A managed service provider (MSP) is a company that provides IT services and support to other businesses or organisations. MSPs typically offer a wide range of IT services, such as network management, security, data backup and recovery, cloud computing, and help desk support.

Unlike traditional IT service providers that offer services on an ad-hoc or project basis, MSPs provide ongoing services to their clients through a subscription-based model. This means that businesses can outsource their IT needs to an MSP, which can help them reduce costs, improve efficiency, and focus on their core business activities.

MSPs often use advanced tools and technologies to remotely monitor and manage their clients’ IT systems, proactively identifying and resolving issues before they become major problems. This helps businesses to avoid downtime, minimize the risk of security breaches, and ensure that their IT systems are always up-to-date and performing at peak levels.

MSPs provide a cost-effective and efficient way for businesses to manage their IT needs, allowing them to focus on their core competencies and achieve their business goals.

“Cloud services” are a wide range of on demand services provided over the internet. There are three kinds, all designed to make apps, software and company resources easier to access and more affordable without the need to own special hardware. Boost IT can set up your cloud computing platform and network.

The three cloud computing service models are: 

● Infrastructure as a Service (IaaS) – The basic offer of storage, networks, operating systems.

● Platform as a Service (PaaS) – Which is usually for developers to do testing.

● Software as a Service (SaaS) – Online softwares that people can connect to so as to use them over multiple devices.

Examples are Microsoft Azure, which offers both backup/disaster recovery services as well as email hosting, and Dropbox, a system for file storage and sharing. 

By outsourcing IT services to a managed service provider, organisations can reduce their IT costs, improve their IT infrastructure, and free up internal resources to focus on core business activities. MSPs typically have a team of experts who are highly skilled in managing IT infrastructure, which can help improve system uptime, security, and overall performance.

A managed service provider can be an effective way for businesses to leverage the expertise of IT professionals and improve their overall IT capabilities while reducing costs and increasing efficiency.

Usually managed services cover the needs of SMBs that cannot have their own inhouse IT specialists.

  1. Proactive Maintenance and Support: MSPs proactively monitor and maintain their customers’ IT systems, preventing issues before they occur and resolving any problems quickly.
  2. Access to a Wide Range of Expertise: MSPs provide access to a team of IT experts who have a wide range of technical skills and knowledge, allowing businesses to benefit from the latest technology trends and best practices.
  3. Reduced IT Costs: MSPs can help businesses reduce IT costs by providing a range of services on a subscription basis, eliminating the need to invest in expensive hardware and software upfront. By outsourcing IT services to an MSP, businesses can reduce costs associated with hiring, training, and maintaining an in-house IT team.
  4. Improved System Performance: MSPs can optimize IT systems for performance and efficiency, ensuring that business operations run smoothly and efficiently.
  5. Enhanced Security: MSPs offer a range of security services, including threat detection, vulnerability scanning, and incident response, to protect businesses from cyber threats and data breaches.
  6. Predictable Monthly Costs: MSPs provide services on a fixed monthly fee basis, making IT costs more predictable and easier to budget for.
  7. Increased Productivity: MSPs can help businesses improve employee productivity by ensuring that IT systems are available and functioning properly at all times.
  8. Compliance and Regulatory Requirements: MSPs can help businesses stay compliant with regulatory requirements, including HIPAA, PCI, and GDPR.
  9. Scalability and Flexibility: MSPs can provide businesses with the flexibility to scale IT services up or down as needed, making it easier to adapt to changing business needs.
  10. Focus on Core Business Activities: By outsourcing IT services to an MSP, businesses can free up internal resources to focus on core business activities, helping to improve efficiency and competitiveness.

We offer fixed price IT cover with remote support Australia-wide, and on-site support in Sydney, Brisbane and Perth. For a tailored solution to suit your business and a quote, book a discovery call today.

Freedom! We prefer you stay with Boost IT because you want to, not because we’ve handcuffed you with a contract. If you choose to move on, there are zero hidden costs or nasty surprises like exit fees.

Since our managed IT services are ongoing, they are subscription-based instead of pay-on-demand. We offer long expiry Prepaid Plans that allow you to set-and-forget your managed IT service costs. A comprehensive range of business technology services is available on tap.

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